Subscription Policy
Last updated 18 September 2026
TrueVita can be bought once or on a subscription. Subscribing is cheaper and means you don't run out mid-way through, which matters for a product that works on consistency. This page explains how it's billed and how to stop it.
How it works
- Your offer sets your delivery cycle: every 30 days for 1 Bottle or 1 Bottle + Whey Protein, every 90 days for 3 Bottles + FREE Whey Protein.
- Subscriptions are 20% below the one-time price, and that price is held for as long as the subscription runs.
- Shipping is free on every subscription delivery.
The price, quantity and billing date are all shown before you pay, and again in your confirmation email.
Billing
By subscribing you're authorising us to charge the card you used, on the cycle you picked, until you cancel. Each charge covers the product plus any tax. We'll email you before a renewal is charged.
If a payment fails we'll try again over the next few days. If it still fails the subscription pauses rather than cancelling, so you don't lose your price.
Changing or pausing
Every email we send includes a link to manage your subscription. From there you can change the delivery date, switch quantity, pause a cycle or cancel. You can also email us and we'll do it for you.
Cancelling
You can cancel at any time. To avoid being charged for the next delivery, cancel at least 48 hours before the renewal date shown in your account.
No phone call. Cancel yourself at any time on the manage subscription page, or email support@truevita.co and we’ll cancel it for you. Cancelling stops the next charge; anything already shipped is yours to keep.
If an order has already been processed when you cancel, it will still ship, and it's covered by our refund policy.